Airports are in need of lost and found software to keep track of items that are lost or unclaimed. According to a study that came out a few years ago over 12,000 laptops are lost every week at the top US airports. The software needs to be easy to use and easy to access.
The FAA has also set strict regulations that this software needs to follow including security measures. The software needs to maintain certain levels of quality and meet certain standards.
Lost and Found Software for Airports has to meet FAA criteria:
FAA regulations states “use the best efforts to return all property that is lost at this facility to the rightful owner, keep accurate records of receipts, be responsible for all restitution and disposal of all property that is left at the airport.
1. Make the Best Effort to Return Lost Property to the Rightful Owner
When items are left such as luggage are lost they often contain tags with the identification and contact information of the owners. They may also have the flight name or destination on the tag. It is the responsibility of the airport to find the owner’s contact information and contact them. Use of lost and found software for airports including RepoApp can ensure airports are doing all they can to track down the owner. An airport may hold an item for 60 days and try to find the owner within that time period. If they do not have the correct software it is very difficult to keep track of efforts made to contact owners. RepoApp will keep accurate records and will show all the efforts of the lost and found department at the airport.
2. Maintain Complete, Accurate Receipts of Restitution and Disposal of Lost Property
Using lost and found software for airports such as RepoApp can help an airport can easily keep a record of when lost property was found ,where it was found, the date the airport stored it, the contacts to the owner, and other important information. The app can also keep record if the owner picked it up as well as the date of they claimed it. After holding on to the item for specific time period the airport can keep records of whether the item was given to charity or if it was disposed of. This information can be kept in the lost and found software program.
3. Work with the Airport’s Website
It is important that the lost and found software for airports is compatible with the airport’s website. This way a person can search for their items and use the database of items that were found. RepoApp has built in widgets that are use to use with the airport’s website. It takes less than 5 minutes to set this up.
4. Support for Mobile Devices
Large airports can be hard to navigate. The airport staff should be able to see the lost and found database and log found items and claims on mobile apps. RepoApp is compatible with smartphones and tablets.
To make sure records are accurate lost and found software for airports has to do regular checks to make sure no data is lost. This information should be backed up on a regular basis. In case this information is lost the backup software should be quick and easy to use. RepoApp performs backups on a daily basis. Data will be easy to recover in case the regular system goes down. RepoApp has been in operation for 11 years. With its world class design and security measures RepoApp is glad to report that they have not lost any of their user’s data and users had continuous access to their lost and found data.
The Repoapp lost and found software for airports will not only help you streamline your operations and save you countless hours, it will also make you look good to your visitors and reduce their frustration.